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Active Listening: Improve Your Ability to Listen and Lead, Second Edition (Revised)
Description
leadership. You can become a more effective listener
and leader by learning the skills of active listening.
Working relationships become more solid, based on trust,
respect, and honesty. Active listening is not an optional
component of leadership; it is not a nicety to be used to
make others feel good. It is, in fact, a critical component
of the tasks facing today's leaders.
In this new edition, we've added tips and advice dealing
with virtual active listening, and incorporated up-to-date
research from both inside and outside CCL to make sure
you can best meet the leadership challenges you face in
today's world.
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Hunting for a Hard-to-Find Item?
If you’ve found our site while searching for a rare or high-demand item, feel free to call or message us! We’re happy to set it aside for you.
While we do our best to keep our online listings updated, some books may sell out in our physical shop before changes are reflected online. We appreciate your understanding and are here to help!