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Public School Gatekeepers: The Customer Service-Driven School Office Professional
Description
Chock full of insightful tips, tricks, and stories, this handy quick-reference guide will teach you how to put a customer-service spin on your daily tasks, making your job easier by eliminating problems before they start and ensuring your status as "indispensable" to your school's staff and leadership. In this book you'll learn:
- How to turn a disgruntled visitor into a lifelong fan of you and your school
- Quick, easy tips on answering phones, emails and greeting guests
- How to give great service to your boss so you stand out from the rest of the pack
- How to ensure you give off a professional, knowledgeable vibe while also being approachable and friendly
- . . . And more!
These are tried and true methods, borrowed from the best customer service companies, and we've honed them for decades to fit the specific needs of schools. Our office staff swear by them! Are you ready to take your profession to the next level and help your school stand out in this age of competing for kids?
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Hunting for a Hard-to-Find Item?
If you’ve found our site while searching for a rare or high-demand item, feel free to call or message us! We’re happy to set it aside for you.
While we do our best to keep our online listings updated, some books may sell out in our physical shop before changes are reflected online. We appreciate your understanding and are here to help!